Xeikon Service Contracts Competency Training


Once your operator has followed basic operator training, there will be a need for more advanced training that will help you to achieve the most of both the machine’s and and your operator's capabilities.

The advanced operator training matures the operator in determining the best adjustments possible to achieve a better quality of each job with broad knowledge on media scripting and specific applications. The operator also gets additional insight into the machine itself, enabling fast and accurate troubleshooting of the engine.

The advanced operator training takes between three and five days.


The basic operator training and the application production training are of utmost importance at the start-up of your Xeikon production line. However, Xeikon presents a consultancy service through additional productivity and workflow training that will help you to get the most out of the performance of your workflow.

The Productivity & Workflow Training takes between three and five days.

This professional productivity and workflow training brings added value at key times:

  • shortly after installation
  • after the first few months of production
  • when you start new business with other substrates
  • when your operator or prepress team changes


In close cooperation with print-media manufacturers and customers all over the world, Xeikon has developed a database of media scripts. To handle the ever-growing range of substrates requested by your customers, you need to be able to peform scripting of specific substrates on your own. A Xeikon expert provides this Advanced Media Script training at the customer's premises, using the customer's substrates. This training will help you to establish the most-optimal setting for each substrate, reach perfect quality, improve the printing stability, and minimize waste. Easy-to-follow procedures and lots of extra experience-based tips and tricks are included in the training.

The duration of the training depends upon customer requirements.


A print consultancy starts with a full-day evaluation of your current working processes. We first detail what improvements we recommend in order to optimize your workflow and increase your productivity — there may be a variety of causes contributing to decreased performance, ranging from equipment and software, to machine environment, to operator skills, and internal cooperation. Based upon the report, and in close cooperation, we evaluate additional options and the next steps that you may wish to take.


In this advanced operator training, the content of the course will be tailored based upon the current knowledge and experience of the attendees. We will focus upon the detailed explanation and workings of the press. This will give the operator a good base to understand advanced topics, which will be discussed in the scripting days and the troubleshooting day. The training will detail the correct maintenance approach, including not only how to maintain but also when and how often. Furthermore, we explain what defects could arise when maintenance is not done the correct way, beginning with the scripting process. This consists in finding the most-optimal setting for each substrate, which will not only result in optimal quality but will also improve the stability and minimize waste.

The course runs five days.

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