Xeikon has a global network of direct organizations, dealers and distributors which provide technicians who are highly trained in every aspect of our technology. To support you even further we will always provide the first line of direct service, so if you have a query you can contact a Xeikon employee as part of the first step to finding a solution.
We are completely dedicated to the technology and solutions we develop and the customers who use it. By ensuring we understand exactly the aims of our customers, Xeikon’s experienced staff are able to provide the perfect combination of technology, service and support.
Our mission ... to make you successful in the digital production environment.
In a fast changing market manufacturers must continually examine and, where necessary, redefine their service strategies if they are to provide customers with the most effective options for their business. This is why Xeikon has developed new flexible service offerings that fit the requirements of our customers exactly, whatever stage they may be at.
Whether a business needs to move up to the next level of productivity or they want to move their digital production line to different premises, whether they need on-site support to handle a regular big job or they want us to design an educational workshop for staff … we’re there for them. The degree of flexibility we have incorporated into our new strategy means that services can be tailored precisely, now and in the future.
The core of each of Xeikon's integration packages contains the machine installation, basic operator training, and application production training.
Xeikon aims to improve operator competency across all of our platforms, discover our advanced trainings.
Xeikon service contracts provide you with an additional level of maintenance to guarantee continuous performance of the system, in line with your needs and requirements.
Xeikon offers a collection of separate and additional services, such as print production line relocation, customized on-call standby, and specific preventive maintenance.